Customer Service
Unparalleled support
24/7 Support
Benefit from French/English support 7 days a week and 24 hours a day and a technical service that is capable of intervening throughout the territory.
Dedicated sales department
Our advice is as valuable as it is precise. Optimise your payments from day one. A team dedicated to deploying our solutions, with monitoring at each stage of the contract and a single point of contact.
Full service package
We can assist you with the choice of integration, depending on the needs of your business and the desired purchasing paths.
Trusted Partners
We demand the best from our partners and ourselves. Benefit from impeccable service.
3DS Protocol V2
The guarantee of your peace of mind
Mastery of 3D Secure V2
Ensure a frictionless journey, reducing the risk of non-payment and fraud, for a better acceptance rate and complete traceability of exchanges.
Risk management module
Define your own control rules by setting up profiles with more than 120 criteria to ensure protection against fraud.
Secure transactions
Strengthen the security of transactions with the risk management module and its parameters : cart content, payment method, transaction amount, country information, etc.
Optimised conversion
Preferences settings
Our solution enables passive authentication. With our fraud module, set up exemption requests to carry out additional checks only if necessary. Ideal to increase the fluidity of the payment step and reduce the cart abandonment rate.
Certifications
Optimum security
A highly certified solution
With GIE CB, 3D Secure V2 certifications (EMVCo, Visa, Mastercard, CB, Amex, Diners), Visa Merchant Agent certification, PCI DSS1 version 3.2.1 r1 standard.
Nexo certification
Choose the first Nexo-certified platform, the new standard that simplifies the cross-border management of credit card payments in Europe. Nexo is based on ISO 20022 standards.
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